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Good day at work well-being professionals' annual conference 2012

Welcome to Good day at work well-being professionals' annual conference 2012.

The Business Well-Being Network has had a makeover! Now known as Good day at work, we will continue to host our landmark annual well-being conference, which this year took place on 1st November 2012.

Bringing together professionals responsible for employee well-being, the conference is designed to offer access to the latest thinking in the field, showcase best practice examples from a range of organisations and enable invaluable peer to peer sharing. A full summary of the event and copies of the presentation slides will be available here soon.

Whether you’re just getting to grips with well-being, or leading high level strategic programmes, the Good day at work annual conference will inspire you to take your well-being activities to the next level.

Background

In 2012 the network became ‘Good day at work’. Building on the success of our established physical network we wanted to develop both an on and off-line community that is devoted to helping more people ‘have a good day at work’. Well-Being is our passion, which is why we want to connect and inspire others who feel the same…and perhaps convince some sceptics along the way!

By linking up individuals, professionals and experts in the field we can help momentum grow and keep the well-being conversation going at individual, organisational and national levels."

Why should I attend?

  • Hear opinions and insights from leading well-being experts
  • Learn from best practice examples from HR practitioners
  • Take part in interactive sessions
  • Network with well-being practitioners from a range of organisations
  • Gather theoretical and practical information to take back to your organisation

Who should attend?

  • HR Directors
  • HR Managers
  • HR Business Partners
  • Employee Relations
  • Health and Well-Being Managers
  • Occupational Health Managers and Directors
  • Organisational Development
  • Training and Development
  • Leadership Development

Presentation slides

Ann Francke

CEO, Chartered Management Institute

The importance of senior leaders and line managers to employee well-being and engagement; and how they can be supported to maximise their positive impact.

View presentation slides


Fred Payne

Chief Executive, Bank Workers Charity

Many well-being programmes aim to address work-life balance issues, but knowing how much support to provide when one is affecting the other can be difficult. The Bank Workers Charity is aiming to move beyond the traditional role of benevolent funds to explore this area and adopt a proactive approach in partnership with organisations. In this session Fred Payne will explain their goals, the steps they’ve already taken and how their work could be expanded in to other sectors.

View presentation slides


Tom Nixon

WorldBlu Ambassador

Tom will share the 10 principles of organisational democracy and explore the potential for this idea to radically transform the workplace. Bringing the ideas to life with some forward thinking examples, this inspiring presentation will also explain the positive impacts that employee freedom has on motivation and engagement.

View presentation slides


Julia Stevenson

Strategy, Leadership and Resourcing Lead, Scottish Water

Wellbeing and resilience enabling Scottish Water's 2040 people strategy

Scottish Water serves over 5 million customers across Scotland and is the third largest Water company in the UK. With over 3000 employees and the sector undergoing significant change a long term people strategy has been created to ensure that the business meets its strategic objectives. Shirley Campbell, Director for People and Organisational Development will describe the forces which have shaped the people strategy and how the wellbeing and resilience agenda has been integrated as a vital enabler to its achievement.

View presentation slides


John Timpson

Chairman, Timpson

Wellbeing and resilience enabling Scottish Water's 2040 people strategy

Hear how John’s unique upside-down management style helped Timpson to achieve commercial success while remaining a great place to work. He will be sharing his experience of 30 years spent at the helm of an organisation built on strong values and an unswerving commitment to its employees. Ground breaking initiatives – such as their ex-offenders recruitment programme – demonstrate their willingness to do business differently…and do it well.

View presentation slides


Professor Ivan Robertson

Founding Director, Robertson Cooper

Traditional approaches to selection and talent management focus heavily on assessing individual competencies. This is fine but performing well in any role – and sustaining high performance over time – actually depends as much on well-being as it does on competencies. Being resilient and coping with the pressures that a job creates depends on the match between the resilience profile of the individual and the unique pressures of the job. This session introduces a new approach to selection that focuses on getting this match right – making it more likely that successful candidates have both the required competencies and the resilience profile to flourish in the job.

View presentation slides


Alan Littlefield

Lead Coach, Complete Coherence

Most people can have good or even great days at work occasionally. The problem is they can’t be brilliant every day. Alan Littlefield explores the physiological basis of what makes you brilliant every day and shows you how you can significantly increase your mental clarity, energy and quality of decision making so every day is great.

View presentation slides


Ben Kellard

Principal Sustainability Advisor, Forum for the Future

Ben’s experience in the fields of organisational change and leadership development – working for organisations such as Novartis, HBOS, and the NHS – inform his approach for adopting a holistic approach to employee engagement. He’ll be sharing his insights into how organisations can embed sustainable change into their culture and practice.

View presentation slides


Amanda Stickland

HR Business Partner, Atkins

View presentation slides

Speakers

Good day at work: Will HuttonWill Hutton

Chair, Big Innovation Centre

Will Hutton is the Principal of Hertford College, Oxford University. He is also the Chair of the Big Innovation Centre at The Work Foundation – the most influential voice on work, employment and organisation issues in the UK. Regularly called on to advise senior political and business figures and comment in the national and international media, Will is today one of the pre-eminent economics commentators in the country.

He began his career in the City, as a stockbroker and investment analyst, before moving to the BBC, where he worked both on radio, as a producer and reporter, and on TV as economics correspondent for Newsnight. Prior to joining The Work Foundation, Will spent four years as Editor-in-Chief of the Observer, for which he continues to write a weekly column. He also regularly contributes to the Guardian and the Financial Times.

Will’s books include The State We’re In (1996), which was seen at the time as setting the scene for the Blair revolution. His latest book, Them and Us: Changing Britain – Why we need a fair society, was published in 2010 by Little, Brown.

Will is also is a governor of the London School of Economics. He is a member of the Scott Trust board and a fellow of the Sunningdale Institute. He was the Chair of the Commission on Ownership which delivered its findings in 2012. He also led the Public Sector Fair Pay Review, which published its final report in March 2011.

 

Good day at work: Will HuttonJohn Timpson

Former CEO, Timpson

John Timpson was educated at Oundle and Nottingham University.

The Timpson family business was taken over in 1973, but 10 years later John led a £42m management buyout. In 1987 he sold the shoe shops and concentrated on building the shoe repairing and key cutting business, which has diversified into engraving, watch repairs, dry cleaning and photo processing.

Timpson now has over 900 branches nationwide with a turnover of £150m and profits of over £10m. It is a private business wholly owned by John Timpson and his family.

Mr Timpson has been married to his wife Alex for 44 years and they live in Cheshire. They have five children Victoria (43), James (40), Edward (38), together with Oliver (36) and Henry (24).

Mr & Mrs Timpson were foster carers for 31 years during which time they fostered 90 children.

In 2000 he wrote 'Dear James,' which passes on to his son the lessons learned in 25 years as a Chief Executive. He describes his business philosophy in 'How to Ride a Giraffe' and his latest book, 'Upside Down Management', was published in April 2010.

For over 10 years he had his own column under the name ‘Timpo’ in the magazine Real Business and has a weekly column in the Daily Telegraph.

In 2004 he was awarded the CBE in the Birthday Honours List for Services to the Retail Sector.

 

Good day at work: Ann P FranckeAnn P Francke, CCMI, CMgr

Chief Executive Officer, Chartered Management Institute (CMI)

As Chief Executive Officer, Ann brings her extensive global experience to the CMI and has a proven track record to deliver innovative strategies that result in profitable growth. Previously, as Global Managing Director at BSI Group, the standards, certification and assessment provider, she led the training and certification businesses and BSI brand to create a more customer –facing organisation.

In her new role at CMI, she will bring her experience in leading brands and organisations to build best practices in management and leadership, and to improve management standards across the UK.

Prior to BSI Ann held executive board positions at Boots and Yell and was European Vice President at Mars. Ann began her career at Procter and Gamble and managed a variety of international brands before rising to global general manager. She has a BA with distinction from Stanford University and MBA and MS degrees from Columbia University in New York.

Ann lives in West London with her husband, her daughter attends university. A UK/US citizen, Ann also speaks German and Russian.

 

altCary Cooper

Director and Founder of Robertson Cooper

Cary is a Director and Founder of Robertson Cooper and Professor of Organisational Psychology & Health at Lancaster University. He is recognised as one of the world’s leading experts on well‐being and stress at work and is the media’s first choice for comment on workplace issues. He is a Fellow of the British Psychological Society, The Royal Society of Arts, The Royal Society of Medicine, The Royal Society of Health and an Honorary Fellow of the Royal College of Physicians. He is also the President of the British Association for Counselling and Psychotherapy and Editor‐in‐Chief of the Blackwell Encyclopaedia of Management. He is the President of the International Stress Management Association (ISMA) and the author / editor of over 100 books.

Cary was recently awarded the Lifetime Practitioner Award from the British Psychology Society in recognition of his services to the profession. He acted as Lead Scientist in the recent Foresight Review of Mental Capital and Well‐Being which is currently influencing government policy regarding well‐being in all aspects of society. He was voted 4th in HR Magazines’ 2012 top 25 most influential UK thinkers and is an active member of the Robertson Cooper team, focusing on strategy, external relations and PR activity.

 

altScott McArthur

Director , Sculpture Consulting Ltd - Profile

Scott is an organisational development consultant, leadership trainer, facilitator and coach with 10 years senior experience in industry (British Gas, Scottish and Newcastle and Fisher Group) followed by 9 years as a business consultant (Atos/KPMG & Sculpture). Scott specialises in HR, Change Management, Organisational Psychology, Sales Team Development, Learning and Development & Business Innovation.

Scott's delivery style is humorous, energetic and challenging. He has delivered hundreds of learning, leadership development and keynote events across the UK, Europe, Asia and America and was part of the team, which recently won the Management Consulting Associations award for Learning and Development excellence.

In the media, Scott frequently contributes to leading magazines and newspapers and has been published in The Times, Financial Times, Personnel Today, Success Magazine, Financier Worldwide and People Management. Scott is a resident contributor for Personnel Today and author of a well known HR/Psychology blog which attracts worldwide readership to "McArthur’s Rant". Scott is also a sought after speaker and events-coach who has shared the stage with the likes of Sir Richard Needham, Steve Cram and Lord Coe.

 

Tom Nixon

Ambassador, WorldBlu

Tom co-founded NixonMcInnes, the social consultancy in 2000 and worked with some of the largest organisations in the world, helping them to be more human (everyone’s had bad experiences dealing with big companies, right?) He worked on strategic projects for clients like Coca-Cola, Cisco, WWF, RSPCA, TUI Travel, Barclays, O2 and Channel 4.

At NixonMcInnes they did business differently, and became one of the first companies in Europe to be independently assessed and recognised by WorldBlu as one of the Most Democratic Workplaces in the World.

He left NixonMcInnes in April 2011 to travel around the world. He dived with whale sharks and hammerheads in the Galapagos Islands, planted trees in the rainforest in Borneo, worked as a trekking guide in rural Bolivia and gatecrashed tribal ceremonies while road-tripping through villages in Papua New Guinea.

Tom now works with WorldBlu as an ambassador, using his experience of building a democratic company himself to help businesses everywhere to understand how embracing freedom can build happy, engaged, high performing and profitable workplaces. He's also working on an ambitious plan to build a new type of large democratic business in his hometown of Brighton to increase wellbeing in the city.  

 

Good day at work: Fred PayneFred Payne

Chief Executive, The Bank Workers Charity

Fred has been Chief Executive of the Bank Workers Charity for ten years. During this time the charity has transformed from a traditional grant maker to become the only charity in the UK which supports current and former bank workers with life’s challenges.

The charity offers free, confidential information, advice and financial support for bank workers and their families living with long term illness, disability, mental health issues, financial and relationship problems. The charity has developed partnerships with a variety of expert organisations to offer more specialist support.

Fred spent 33 years in retail and corporate banking roles at Lloyds Banking Group as a City and West End bank manager, a corporate relationship director for insurance business and a product and marketing head for corporate service products. Fred brings wide experience of strategic planning and change management which has helped the charity to improve its impact and realise its potential.

Fred’s goal is to try to bring together occupational benevolent funds, employers and service providers to help hard pressed families cope with life’s challenges during these difficult times in the UK.

 

Good day at work: Michael ChaskalsonMichael Chaskalson

Mindfulness Works Ltd

Michael Chaskalson is the founder of Mindfulness Works Ltd., a leading UK provider of mindfulness training to organisations. He has a Master’s degree in the Clinical Applications of Mindfulness and more than 35 years of personal practice of mindfulness and related disciplines. Based in Cambridge, he is an honorary lecturer at Bangor University, teaching part-time on the Masters degree in mindfulness in the School of Psychology. As a coach and mindfulness trainer Michael has worked with people from large financial services firms, global accountancy and law firms, media organisations, worldwide pharmaceutical companies, the National Health Service, the Home Office and Cabinet Office as well as several top UK business schools. His book, the “Mindful Workplace”, was published by Wiley-Blackwell in 2011. A chapter, co-written with Jeremy Hunter and entitled “Making the Mindful Leader”, is currently in press for the Wiley Handbook of Occupational and Industrial Psychology.

 

Good day at work: Professor Ivan RobertsonProfessor Ivan Robertson

Founding Director, Robertson Cooper

Ivan is a Director and Founder of Robertson Cooper, a Chartered Psychologist and a Fellow of the British Psychological Society.  He is also Professor of Organisational Psychology at Leeds Business School, and is Emeritus Professor at the University of Manchester. Ivan has published over 35 books in the arena of Occupational Psychology and is an internationally recognised industry expert in the areas of well-being, employee engagement, personnel selection, assessment and leadership development. He has consulted extensively to central government and private sector organisations over the last 25 years.

 

Good day at work: Alan LittlefieldAlan Littlefield

Lead Coach, Complete Coherence

Alan is an experienced and professionally accredited leadership coach who has been developing leaders for 15 years. He is the Lead Coach at Complete Coherence Ltd, a consultancy specialising in developing enlightened leaders through executive coaching and team facilitation.

Prior to joining CCL, Alan worked in the insurance industry where he discovered a talent for developing others’ customer service skills. He went on to an HR role in the public sector where he successfully delivered several high profile programmes to develop leadership capability. Alan then joined a global HR solutions provider, where he led a variety of projects for many different client organisations.

Alan graduated with a BSc in Zoology and an MSc in Water Pollution Control, before discovering he preferred working with people rather than animals!

 

Shirley C Campbell

Director of People and Organisational Development, Scottish Water

Shirley was People and Organisational Development Director for Heriot-Watt University in Edinburgh.

Previously she was UK Human Resources Director and Corporate Services Director for Royal and Sun Alliance and UK Organisational Development Director for Aviva plc. She also worked on the development of Aviva's operations across India.

She has a BSc in Psychology and a post graduate qualification in Personnel Management. Shirley is a Chartered Member of the Institute of Personnel and Development and a trained counsellor.

 

Ben Kellard

Principal Sustainability Advisor, Forum for the Future

As a member of the Sustainable Business Model Practice I help leaders to develop strategic sustainability priorities and then implement them. I also manage our O2 and Unilever partnerships.
 
Since studying Politics and then Philosophy at Edinburgh I’ve always been interested in the role that influential organisations can play in helping people to thrive and secure a future for us all. I was also struck by the scale of this challenge. My understanding of organisations and sectors deepened during my time as an Organisational Consultant at Ashridge Business School where I worked with clients such as Novartis and the NHS on leadership, strategy and change projects.
 
I then worked as an internal consultant at HBOS at a time of unprecedented change. I worked with Directors and their teams to support their change programmes. I also ran an innovative in-house masters degree, based on live strategic issues.
 
I was keen to focus on helping leading organizations to become more sustainable, so after a period of travelling and advising a Ugandan NGO, I joined Forum.
 
I feel lucky to work with such capable and motivated colleagues and partners. I enjoy helping our partners to develop stretching and appropriate ambitions and then making them a reality by engaging the wider organisation in such a way that embeds sustainability into the organisation’s culture and practice.

 

Doug Shaw

Founder, What Goes Around Limited

I am an experimenter and facilitator. I run the people development consultancy What Goes Around, which uses conversational and collaborative techniques to help companies make work more connected so that in turn, people can communicate, work and sell better, and deliver better service for their colleagues and customers. I write the Stop Doing Dumb Things to Customers blog, and I also write for the CIPD, HRZone and other publications. I often use art and music as ways of helping people to think and communicate differently. 
Prior to setting up What Goes Around I spent 12 years at BT, firstly in sales before setting up the CSR and sustainability team for the Wholesale division and helping BT top the Dow Jones Sustainability Index. I then moved to BT Global Services to lead on change management and employee engagement. 
 
 

Barbara Whent

Barbara Whent lives and works in London. She has worked in the benefits arena for over 20 years in a variety of roles including; oversight of a major plc administration department, pensions consultancy and within the regulatory area, before joining Rio Tinto in May 2001.

As a Global Practice Leader - Benefits, Barbara is responsible for benefit design and establishment of a global governance structure, to enable Rio Tinto to manage their many benefit plans, and the associated financial and legal risks, around the world.

Barbara is a fellow of the UK Pensions Management Institute; she has previously been involved with the development of vocational qualifications for pension administrators and speaks regulary at Global Benefits Conferences.

 

Amanda Stickland

HR Business Partner, Atkins

Amanda is passionate about making people's working lives better, and believes this goes hand in hand with successful organisations. She also believes that a 'people strategy' should be at the heart of every organisation.

Amanda spent her early career working as an Occupational Psychologist in large organisations such as Boots, DERA (now Qinetiq) and Royal Mail. She ran a variety of projects ranging from designing assessments for senior leaders, to organisational design and development, to the use of augmented reality in training.

Amanda then moved into more mainstream HR, holding various roles in the areas of L&D, change and resourcing. More recently, she has held a number of HRBP roles across Royal Mail and now Atkins where she is the HRBP for the Defence, Aerospace and Information Communications businesses. Her current top two challenges are in organisational design and employer brand.

Agenda

Time

Session

9:15 – 10:00
Arrival and registration

Tea and coffee available
10:00 – 10:10

Welcome and introduction

10:10 – 10:55

Keynote

Ann Francke

CEO, Chartered Management Institute

The importance of senior leaders and line managers to employee well-being and engagement; and how they can be supported to maximise their positive impact.

11:00 – 11:40
Parallel Sessions

Fred Payne

Chief Executive, Bank Workers Charity

Many well-being programmes aim to address work-life balance issues, but knowing how much support to provide when one is affecting the other can be difficult. The Bank Workers Charity is aiming to move beyond the traditional role of benevolent funds to explore this area and adopt a proactive approach in partnership with organisations. In this session Fred Payne will explain their goals, the steps they’ve already taken and how their work could be expanded in to other sectors.

 

OR

Shirley Campbell

Director of People and Organisational Development, Scottish Water

Wellbeing and resilience enabling Scottish Water's 2040 people strategy

Scottish Water serves over 5 million customers across Scotland and is the third largest Water company in the UK. With over 3000 employees and the sector undergoing significant change a long term people strategy has been created to ensure that the business meets its strategic objectives. Shirley Campbell, Director for People and Organisational Development will describe the forces which have shaped the people strategy and how the wellbeing and resilience agenda has been integrated as a vital enabler to its achievement.

11:40 – 11:55

Refreshment break

12:00 – 12:35

Keynote

John Timpson

Former CEO, Timpson

Hear how John’s unique upside-down management style helped Timpson to achieve commercial success while remaining a great place to work. He will be sharing his experience of 30 years spent at the helm of an organisation built on strong values and an unswerving commitment to its employees. Ground breaking initiatives – such as their ex-offenders recruitment programme – demonstrate their willingness to do business differently…and do it well.

12:40 – 1:30

Panel session

Interactive debate; put your questions to the experts

Chair of the panel: Scott McArthur

Director , Sculpture Consulting Ltd - Profile

Will Hutton

Chair, Big Innovation Centre

Professor Cary Cooper

Founding Director, Robertson Cooper

Doug Shaw

Founder, What goes around Limited

Barbara Whent

Global Practice Leader (Benefits), Rio Tinto plc

1:30 – 2:30

Lunch and networking

2:30 – 3:00
Parallel Sessions

Keynote

Professor Ivan Robertson

Founding Director, Robertson Cooper

Traditional approaches to selection and talent management focus heavily on assessing individual competencies. This is fine but performing well in any role – and sustaining high performance over time – actually depends as much on well-being as it does on competencies. Being resilient and coping with the pressures that a job creates depends on the match between the resilience profile of the individual and the unique pressures of the job. This session introduces a new approach to selection that focuses on getting this match right – making it more likely that successful candidates have both the required competencies and the resilience profile to flourish in the job.

2:30 – 3:00

OR

Alan Littlefield

Lead Coach, Complete Coherence

Most people can have good or even great days at work occasionally. The problem is they can’t be brilliant every day. Alan Littlefield explores the physiological basis of what makes you brilliant every day and shows you how you can significantly increase your mental clarity, energy and quality of decision making so every day is great.

3:05 – 3:45
Parallel Sessions

Mindfulness Workshop

Michael Chaskalson – Founder, Mindfulness Works

 

OR

Ben Kellard

Principal Sustainability Advisor, Forum for the Future

Ben’s experience in the fields of organisational change and leadership development – working for organisations such as Novartis, HBOS, and the NHS – inform his approach for adopting a holistic approach to employee engagement. He’ll be sharing his insights into how organisations can embed sustainable change into their culture and practice.

 

OR

Amanda Stickland

HR Business Partner, Atkins

3:50 – 4:10

Break

4:10 – 4:50

Keynote

Tom Nixon

WorldBlu Ambassador

Tom will share the 10 principles of organisational democracy and explore the potential for this idea to radically transform the workplace. Bringing the ideas to life with some forward thinking examples, this inspiring presentation will also explain the positive impacts that employee freedom has on motivation and engagement.

4:50 – 5:00

Summary and close

Cary CooperGood Day at Work

The new well-being resources hub founded by @profcarycooper and Roberston Cooper. Join for FREE and access blogs, videos, downloads, podcasts and more.

Ben MossBen on Twitter

MD of Cary Cooper's business psychology firm, Robertson Cooper - for all things well-being, engagement and resilience at work.

Cary CooperCary on Twitter

Professor Cary Cooper, Director and Founder of Robertson Cooper Ltd, Distinguished Professor of Organizational Psychology and Health at Lancaster University.

Good Day at Work blog

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Tel: +44 (0) 161 232 4910