The world of work is evolving more quickly than ever and things are never going to return to how they were, says Ben Moss, who warns that managers need to convince their teams and peers that change to promote more effective and efficient service delivery is a good thing
The New Year is traditionally a time for reflection – and that includes our working lives. Our working landscape is changing and we could be on the verge of a major shift in attitudes and priorities and people are questioning the status quo – their relationship to their work, to their employer and to their manager.
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