Robertson Cooper Limited (“RC”, ”We”) are committed to protecting and respecting
your privacy.
When you visit or use a website of RC, we may require certain details including
personal data (as defined in the Data Protection Act 1998 (the "Act")) from
you, including without limitation your name and email address.
This policy is in relation to any personal data we collect from you, or that you
provide to RC (collectively the Data).
RC considers your privacy and the privacy of the subject
of any Data provided (the "Relevant Individual") to be very important and this policy
sets out the reasons for requesting and using the Data. Please read the following
carefully to understand our views and practices regarding your personal data and
how we will treat it.
For the
purpose of the Act, the data controller is
Robertson Cooper Limited
of Williams House,
Manchester Science Park
,
Lloyd Street North, Manchester, M15 6SE
.
Information We May Collect From You
We may
collect and process the following data about you:
-
Information
that you provide by filling in forms on our website(s) www.robertsoncooper.com
(our Website).
This includes information provided at the time of registering to use our Website,
subscribing to our service, posting material or requesting further services. We
may also ask you for information when you report a problem with our Website.
-
Whenever
you contact RC, we may keep a record of that correspondence.
-
We may also ask you to complete surveys that we use for research purposes, although
you do not have to respond to them.
-
Details
of your visits to our Website including, but
not limited to, traffic data, location data, weblogs and other communication data,
whether this is required for our own billing purposes or otherwise and
the resources that you access.
Uses Made Of The Data
We use
information held about you in the following ways:
-
To assist and enable RC to provide its services to you.
-
To ensure
that content from our Website is presented in the most effective manner for you
and for your computer.
-
To provide
you with information, products or services that you request from RC or which we
feel may interest you, where you have consented to be contacted for such purposes.
-
To contact you directly to monitor progress
-
To inform you of RC services and any complimentary services and
-
To notify
you about changes to our service.
The personal details we request allow RC to contact you by letter, telephone fax
or email. Other details requested are for the purposes of establishing what services
may be suitable to you or your business.
We may
also use the Data to provide you with information about goods and services which
may be of interest to you and we may contact you about these by post, telephone
or electronic means (e-mail or SMS).
If you
are an existing user, we will only contact you by electronic means with information
about goods and services similar to those which were the subject of a previous communication
with you.
If you
are a new user we will contact you by electronic means only if you have consented
to this.If you do not want RC
to use the Data in this way or for marketing purposes, please tick the relevant
box situated on the form on which we collect the Data.
Disclosure Of Your Data
Although
we will never identify specific individuals, we may disclose the Data to third parties
under the following circumstances:
-
If you
have given your consent for RC to do so for marketing or other specified purposes.
-
In the
event that we sell or buy any business or assets, in which case we may disclose
the Data to the prospective seller or buyer of such business or assets.
-
If RC
or substantially all of its assets are acquired by a third party, in which case
the Data will be one of the transferred assets.
-
If we
are under a duty to disclose or share the Data in order to comply with any legal
obligation, or in order to enforce or apply our terms of use and
other agreements; or to protect the rights, property, or safety of RC, our customers,
or others. This includes exchanging information with other companies and organisations
for the purposes of fraud protection and credit risk reduction.
We reserve the right to report any activity which we suspect may violate any relevant
laws or regulations to the appropriate authority. If RC is requested by such authority
for the Data, we reserve the right to disclose it to them.
Warranties and Indemnity
You represent, warrant and undertake to RC that: -
·
You have fully complied with the Act in all respects
in relation to the Data;
·
In providing the Data to RC for the purposes detailed
above you will not in any way be in breach of the Act;
·
Where applicable you have informed and shall keep informed
the Relevant Individual of all information you are obliged to provide to them under
the Act (e.g. the fair processing of information) including without limitation:-
- the identity and contact details of RC;
- the specific pieces of personal data relating to them
you are providing to RC;
- all purposes for which RC will process (as defined in
the Act) their personal data; and
- the potential disclosure of their personal data by RC
to third parties and the likely consequences of such disclosure as detailed above;
·
You will inform RC immediately in the event that a Relevant
Individual at any point removes his/her consent to or in any way complains about
the provision of his/her personal data to RC and/or to any or all of RC uses and
disclosures of his/her personal data.
You
shall fully indemnify and keep RC’s directors, officers, employees and agents fully
indemnified against all actions, claims, proceedings, costs and damages (including
without limitation any damages or compensation paid by RC on the advice of its legal
advisors to compromise or settle any claim) and all legal costs or other expenses
arising out of any breach of the above representations, warranties and undertakings
or out of any claims by a third party based on any facts which if substantiated
would constitute such a breach.
Keeping RC's records accurate
We
aim to keep all the Data as accurate and up to date as possible. If you would like
to review or change the Data you have supplied to RC, please contact RC as set out
below. We will store the Data in accordance with our obligations under the Act.
Security
All Data will be kept as confidential and as secure as possible through the use
of RC secure server software. Furthermore as required by the Act, We follow strict
security procedures in the storage and disclosure of the Data that you have given
to RC so as to prevent unauthorised access.
We use industry standard practices to safeguard the confidentiality of the Data
including without limitation "firewalls". We treat the Data as an asset that must
be protected against loss and unauthorised access. RC employees use many different
security techniques to protect the information from unauthorised access by users
inside and outside RC. However, "perfect security" does not exist on the Internet.
Although we will do our best to protect the Data, we cannot guarantee the security
of the Data transmitted to our Website; any transmission is at your own risk.
IP Addresses And Cookies
We may collect information about your computer,
including where available your IP address, operating system and browser type, for
system administration and to report aggregate information to our partners. This
is statistical data about our users’ browsing actions and patterns, and does not
identify any individual.
For the same reason, we may obtain information about
your general internet usage by using a cookie file. Cookies
are small text files that are stored by your browser on your computer’s hard drive
allowing websites to recognise one user from another. Cookies can be deleted from
your hard drive if you want to. Most web browsers automatically accept cookies but
your web browser can be altered so as to prevent acceptance.
Cookies help us to improve our Website and to deliver a better and more personalised
service. They enable us:
-
To estimate our audience size and usage pattern.
-
To store information about your preferences, and so allow us to customise our Website
according to your individual interests.
-
To speed up your searches.
-
To recognise you when you return to our Website.
You may refuse to accept cookies by activating the setting on your browser which
allows you to refuse the setting of cookies. However, if you select this setting
you may be unable to access certain parts of our Website. Unless you have adjusted
your browser setting so that it will refuse cookies, our system will issue cookies
when you log on to our Website.
All websites operated by RC use cookies. Any use of RC
websites, shall be subject to cookies unless you reject them.
Your Rights
Under the Act you are entitled, on the payment of a fee
to meet our costs and subject to a
request by you in writing, to be given by RC a description of all personal data
RC holds about you, the purposes for which this is being processed and the recipients
to whom this may be disclosed. You also have the right to have communicated to you
in an intelligible form the information constituting the personal data and any information
available to RC as to the source of that personal data. If you require any further
information on this point please contact RC as detailed below.
You have the right to ask RC not to process your personal data for marketing purposes.
We will usually inform you (before collecting your data) if we intend to use your
data for such purposes. You can exercise your right to prevent such processing by
checking certain boxes on the forms we use to collect your data.
You can also exercise the right at any time by contacting RC as detailed
below.
Our Website may, from time to time, contain links to and from the websites of our
partner companies, advertisers and affiliates.
If you follow a link to any of these websites, please note that these websites
have their own privacy policies and that we do not accept any responsibility or
liability for these policies. Please
check these policies before you submit any personal data to these websites.
Changes To Our Privacy Policy
We reserve the right to vary the terms and conditions
of this policy from time to time. Such variations become effective immediately upon
the posting of the varied policy on the RC website. After such posting you will
be deemed to accept such variations. You should visit this page periodically to
review this policy and its terms and conditions because they are binding upon you.
Any changes we may make to our privacy policy in the future will be posted on this
page and, where appropriate, notified to you by e-mail.
In the
event that any term of this policy is held to be invalid, unlawful, void or for
any reason unenforceable, that term shall be deemed severable and the remainder
of this policy shall remain valid and enforceable. No waiver of any term of this
policy shall be deemed a further or continuing waiver of such term or any other
term.
Contact
Questions, comments and requests regarding this privacy policy are welcomed and
should be addressed to The Data Controller, Robertson Cooper Limited
House, Manchester Science Park, Lloyd Street North, Manchester, M15 6SE
(or contact us using the details below).
Robertson Cooper Limited Contact Details
Telephone: +44 (0) 161 232 4910
Fax: +44 (0) 161 232 4916
Email: info@robertsoncooper.com