Creating Sustainable Engagement. Part 1: A look into engagement

When we talk about employee engagement, what do we really mean? There is no single accepted definition; instead, engagement is a broad term that focuses on employee attitudes towards their role and pays close attention to the concepts of job satisfaction and organisational commitment. For an employee, engagement rests on knowing their place within the organisation and how their contribution fits into an overall strategy. Having clarity energises the workforce, who can all work towards a…