The four sources of self-efficacy you draw on every day

In this blog post, executive coach and author Julie Hickton, looks in more depth at Bandura, self efficacy, and the four sources from which we draw it. If I have the belief that I can do it, I shall surely acquire the capacity to do it even if I may not have it at the beginning. Mahatma Gandhi When Gandhi talked about the power of his own self-belief, it wasn’t just an inspirational soundbite, it was good psychology too. We all know that self-confidence is crucial in life, but what…

Dehumanizing the workplace – a dangerous strategy

You may have seen in the news last month that thousands of Jobcentre call centre staff went on strike, with the aim of ending a target-driven culture, improve working conditions and introduce proper flexi-time arrangements.  One of the Union’s main concerns was the rigorous monitoring of ‘average’ call times which means that staff feel unable to deal properly and professionally with queries, instead having to ‘fob’ customers off in order to spend as little time on the phone as…