Our solutions

Professor Ivan Robertson discusses the characteristics that enable people to succeed, and how to improve levels of personal resilience.

What is personal resilience?

Personal resilience is the capacity to maintain wellbeing and work performance under pressure, including being able to bounce-back from setbacks effectively. Our natural resilience is a combination of personal characteristics and learned skills - but most importantly the quality can always be developed whatever an individual's starting point; and in times of change and growth it's becoming increasingly important for individual and business performance.

Our approach

Our training approach in this area recognises this reality and integrates both of these core influences on resilience. Resilience training is relevant for leaders and non-managers and is designed to help delegates understand, build and develop their resilience in order to respond effectively to the challenges of their roles.  

This training course brings you; new and improved content based on the latest thinking, research and three year's feedback about what really works in practice; a modular approach meaning that you can focus on those areas critical to the organisation; flexible package options to fit with your budget and requirements; evaluation options so you can see the real impact of training before, during and after the course; interactive exercises to help you put learning into practice and updated resources to allow continual learning once the course has finished. 

Available courses

Want to deliver the training through your own internal HR/Personnel staff? We also offer a train-the-trainer course. To find out more click here.

For your employees

Typically delivered as an interactive half-day session the goal of the training is to ensure that by effectively drawing on aspects of their personal resilience (e.g. adaptability, confidence, social support or purposefulness) employees will be able to cope and respond positively to a variety of situations.  The emphasis is on ensuring that employees have the personal resilience to deal with negative 'hindrance' pressures associated with the '6 Essentials™ of workplace wellbeing' and how to make the most of positive 'challenge' pressures. Each participant on the course will be encouraged to complete our free tool i-resilience - which will generate a personal resilience profile showing them how their personality shapes their personal resilience - which not only makes the course interactive but also really helps bring the subject to life.

What will delegates learn?

  • The relationship between work pressure, performance, morale (wellbeing) and resilience
  • What their natural strengths are and how to manage risks
  • What the '6 Essentials™ of workplace wellbeing' are and how resilience can help deal with pressures in these areas
  • How to respond positively to the pressures and demands of working life and identify opportunities to thrive
  • Specific actions to take forward to build and maintain their personal resilience and learning outside of the session
  • Skills and techniques to encourage long term behaviour and attitude change towards developing resilience 
  • How resilience can help you be more flexible and adapt to change.

For leaders and managers

For those organisations who are interested in integrating resilience into their leadership development programmes we offer a resilience and leadership workshop for managers and leaders. Typically delivered as a full-day session it provides practical tools and techniques for managers to understand their role in relation to the wellbeing, engagement and ultimately performance of their workgroup. In addition to what's covered in the resilience training session the course focuses on the personal resilience of leaders and their leadership role as it impacts the wellbeing and resilience of others. The session also explores our 6 Essentials™ of workplace wellbeing framework and the role that leaders play in getting the balance right between challenge and support for their workgroup.

As well as receiving their personal i-resilience report each participant on the course will also receive their own personalised Leadership Impact report (LI), that reveals their leadership profile and the impact that this has on maximising the wellbeing, resilience and performance of their workgroup.

What will delegates learn?

In addition to the outcomes from the resilience training delegates will learn to: 

  • Understand the impact that they have on the wellbeing of their workgroup
  • Understand the differences between leadership and management, and the importance of both in the context of their role
  • Identify actions to improve the morale, performance and resilience of their teams, as well as themselves
  • Proactively manage the way they lead their teams to ensure they play their role in maximising wellbeing and engagement

Cary CooperGood Day at Work®

The new wellbeing resources hub founded by @profcarycooper and Roberston Cooper. Join for FREE and access blogs, videos, downloads, podcasts and more.

Ben MossBen on Twitter

MD of Cary Cooper's business psychology firm, Robertson Cooper - for all things wellbeing, engagement and resilience at work.

Cary CooperCary on Twitter

Professor Cary Cooper, Director and Founder of Robertson Cooper Ltd, Distinguished Professor of Organizational Psychology and Health at Manchester Business School.

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Keep in touch

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Robertson Cooper Ltd
Rutherford House
Manchester Science Park
Pencroft Way
M15 6SZ

Tel: +44 (0) 161 232 4910