Our business is the science of wellbeing. We have been working for 20 years to further the agenda of workplace wellbeing, and here we want to offer some free tools and resources to use across your organisation to support employees at this time.

Drawing from the science of wellbeing, we have set out a roadmap of the psychological challenges and the wellbeing repercussions so you can apply the right measures at the right time. There are four identified phases that are relevant to how we ensure our wellbeing is intact throughout this time, and in each of the phases, we recommend some priority areas to address. 

Access our free resources below as we move through the four phases of the Coronavirus crisis. You can also follow us in the press here.

Phase One: 

‘Acute uncertainty’

Analyse and catastrophise.

Phase Two: 


Fear, anger and sadness.

Phase Three:


Explore, experiment and understand.

Phase Four:

‘New Normal’

Adapt, accept and be productive.

Phase One: ‘Acute uncertainty’

During this phase, we don’t know what we should be thinking so we access all the data and information we can to work out what is going on in the new situation. We are constantly watching the news, it’s the only topic of conversation and we change our opinions constantly as new information arrives.

IMPACT ON WELLBEING: High emotion, shock, hyper alert or more withdrawn – draining of energy.

Priorities in this phase:

  • Maintain Energy

  • Assess the new environment

BLOG: Don’t settle for ‘the new normal’: A post by Managing Director Ben MossWEBINAR: Staying well in uncertain times and finding the route back to Good Days at Work: by Professor Ivan RobertsonTOOLKIT: 'Understanding your pressures: check-in tool' downloadVIDEO: Keeping pressure positive: an archive video from Professor Sir Cary Cooper

Phase Two: ‘Disruption’

By the second phase, we start to be more lucid about the way in which these changes are impacting our lives. The repercussions become very clear as we see the changes apparent in our purpose, how we can go about achieving our tasks, how we can maintain our social relationships and our ability to experience some positive emotions.

IMPACT ON WELLBEING: High negative emotions (fear, anger, sadness), feeling helpless, intermittent exhaustion.

Priorities in this phase:

  • Social connections

  • Purpose re-evaluation

  • Personal Resilience techniques

VIDEO: Resilience during Coronavirus: a video from Professor Sir Cary CooperBLOG: Social health - the forgotten pillar of health and wellbeing… until now: by MD Ben MossTOOLKIT: 'Personal Resilience Toolkit: Coronavirus crisis special edition' downloadVIDEO: Resilience and your personality: from Professor Ivan RobertsonTOOLKIT: 'Reclaiming your wellbeing at work: Reset the purpose in your work' download

Phase Three: ‘Adaptation’

During phase three, people start trying to make sense of the different pressures they now have to face with a more rational outlook. They start proactively using resilience strategies to try new things that will support their wellbeing.

WELLBEING IMPACT: Emotional reactions are reduced, more clear headed, decision making improved.

Priorities in this phase:

  • Continued resilience development

  • Conversation and collaboration

WEBINAR: How to navigate the pandemic: What does wellbeing science tell us?: by Professor Ivan RobertsonBLOG: Going the social distance – how to maintain Social Health during life in lockdown: A post by MD Ben MossTOOLKIT: 'Setting yourself up for wellbeing: Social Health toolkit' downloadVIDEO: How different aspects of your work and life can affect your 'wellbeing reservoir': a video from our archivesTOOLKIT: 'Personal Resilience Toolkit: Coronavirus crisis special edition' download

Phase Four: ‘New normal’

By phase four, the new version of the Good Day at Work is in place. New behaviours are enabling people to regain their purpose, social connections and ability to get their tasks done.

IMPACT ON WELLBEING: Usual emotional state, usual levels of wellbeing.

Priorities in this phase:

  • Constant review of standard wellbeing practices – energy and resilience

  • Conversation and collaboration


Support is continuing at Robertson Cooper

We have been working hard to maintain some continuity in supporting employee mental health & wellbeing in organisations, as it is now more important than ever. We now have a range of virtual workshops, webinars and tools that can support your employee wellbeing, despite the current limitations and barriers.

If you’re at the point where you’re ready to think about your mental health and wellbeing response to recent events, please get in touch below.